Support
If you have any difficulty in using the product ,visit our online help documents here: http://www.all-in-one-converter.com/onlinehelp.
Note: Please be sure to have the following information ready:

  • Product name and version
  • Windows operating system (2000, XP - Home, Professional or Server, Vista - Home Basic, Home Premium,  Ultimate, Business or Enterprise Edition)
  • Internet connection type (Modem, DSL, cable, internal LAN, etc.
  • Any extra network details (about firewalls, routers, dynamic IP addresses, etc.)
License not received or lost license
You can use this link to resend License
Product Purchasing & Customer Assistance
Any question on sales, purchase, registration codes, new release, upgrade etc, please write to videosupport@lionsea.com .
Product Inquiries & Technical Support
Any inquiries or problems related to technical support, use of product etc, please contact our support team at videosupport@lionsea.com .
In addition, for those who want to join our affiliate program and partner with us, we offer special dedicated e-mail contact addresses to assure your e-mails reach the right person who can address the specific issue.
Affiliate Program
Any site is welcome to join in our Affiliate Program. If you have any questions, please write to videosupport@lionsea.com. For details about this program, please visit our affiliate page at http://www.all-in-one-converter.com/affiliates.html .
Cooperation Bay
all-in-one-converter.com is active to broaden the methods of distributing our software and to make cooperation with any company that would like to resell or OEM our software as well as to start cooperation in other legal manners. For this kind of issue, please write to:videosupport@lionsea.com .
Bug Report
Finding where our software is short in is the best way to perfect it as well as to guide us. If you found any bug in using our software, please report it to our support team directly at videosupport@lionsea.com which we check daily.
All your requests will be answered within 1 business day!